Workflows are defined as a repetitive and sequential series of organizational tasks undertaken to achieve a particular business objective or specified outcome. However, keeping track of various organizational workflows can be time-consuming and lead to errors in the long run.
Therefore, many organizations take advantage of workflow management systems to automate and streamline the management of businesses and can ultimately improve management. According to a study by McKinsey, 45% of paid activities and workflows can be automated using digital technology.
How Do Workflows Improve Management?
1) Efficient task management
Workflows can make task management much easier and more efficient. Many organizational tasks such as lead generation, monitoring customer relationships, communicating with consumers and employee management can be performed almost independently using automated workflows.
Workflow automation can also shorten processing times, which helps streamline and shorten overall business cycles. Crust’s software solutions are equipped with data-rich dashboards that can provide your business with 360-degree overviews of organizational information and powerful end-to-end automation engines.
2) Less need for manual labour
Workflow automation enables businesses to automate several routine, repetitive business processes that would otherwise have to have been performed manually by an organizational employee. This allows employees to work on higher-level, more intellectually stimulating business processes, which will ultimately increase your business’s productivity and profitability in the long run.
3) Employee satisfaction
Workflow development allows businesses to be more flexible and scalable with their day-to-day managerial operations. This allows employees to work on higher-level tasks and provides a positive working environment where employees feel empowered to accomplish more significant achievements with less tedious and repetitive tasks. This will help increase employee job satisfaction, ultimately benefiting your organization in terms of productivity and revenue volume.
Research shows that 86% of employees believe that automation will help them perform tasks more efficiently to improve their productivity and nurture business growth.
4) Increasing Accountability and Eliminating Micromanagement
Without clearly defined workflows, employees can be confused and unaware of their role within an organization. However, with clearly defined and comprehensive workflows, your business can be completely aware of what tasks must be done, when they must be completed, and who is performing them.
This allows employees to be more accountable for their role in your organization. Furthermore, this eliminates the need for management to micromanage each department, improving employee relationships and job satisfaction.
Crust CRM – Improve Your Business’ Management With Workflows
Crust’s open-source, low-code CRM platform is the perfect tool to help your business improve its management using workflow automation. Crust’s software solutions are equipped with visual workflow builders that can help create business logic and automate several business processes.
Furthermore, Crust’s end-to-end automation engine, Corredor, can help your business build efficient organizational workflows and execute inputted commands. Crust’s CRM software solutions enable users to obtain key, valuable insights using detailed data reporting tools such as graphic visualization features and chart-making tools.
Contact Crust now to try a demo so that you can improve your business’s management using workflow automation.