Is There Any Free CRM Software?

Are your sales teams still working on tables and spreadsheets? Do you still use emails and other conventional means to keep track of your team’s progress? Well, if this is true for your business, it is a sign of danger.

The danger here lies in the fact that manual processes of managing leads and customers slacken the pace of the entire organization. Customers start getting frustrated, teams lose their time and efforts in sluggish paperwork, and eventually, customer relationships degrade. Read more

Do We Need Digital Transformation?

If something unconventional tries to change the way you do business, apprehension arises as clear as day. Digital business transformation is a revolutionary concept that is looked upon with the same hesitation. Digital brings in disruption, and often it appears to be more expensive as compared to traditional practices.

But the bird’s eye view reveals a different scenario. Technology is an essential enabler. It no longer remains the hurdle in the race. Technology is providing great opportunities for businesses to expand and grow beyond any limitations.

To decide whether you need digital business transformation, let’s find out what it actually means.

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Crust integrates ownCloud into its open source Salesforce alternative

Nuremberg September 29, 2020 – The ecosystem for ownCloud‘s new digital collaboration platform is growing: Crust Technology is developing an integration with ownCloud Infinite Scale for its open-source CRM and low-code platform.

ownCloud is currently working on a full rewrite of its digital collaboration platform. ownCloud Infinite Scale is coded in the programming language GOlang instead of PHP and will enable an unlimited scalability and increased performance. In the spirit of open source, a broad and growing ecosystem of partners supports the development. This includes Crust Technology, who are working on integration into the new platform.

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Why your Sales Team should move to Crust

I want to share with you the main reasons our clients are moving to Crust, the Open-Source Low-Code Platform with CRM suite.

Our clients come from every sector and every industry. Some are looking for a CRM for the first time, and others want to move from their current CRM (mainly Salesforce). We always ask them what attracted them to us in the first place. What are the key requirements?

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Why is it essential for a company to implement a CRM?

When the number of leads in your company grows, you need a system that helps you manage all data and tasks. This is the moment when a CRM system becomes essential.

In a CRM, you can store all data related to a lead, account or opportunity in an organised way. Emails exchanges, calls and visits to the potential customer provide you with a massive amount of data, which you can save as structured data inside a CRM record. Read more

What is the best open-source CRM for enterprises?

There is a wide arrange of open-source CRMs on the market. Some are forks of old SugarCRM versions, while others are built on new technologies. So the question arises about what the best open-source CRM is.

Crust to participate in the OpenExpo event: “Discover the best open-source CRM for enterprises.”

To help enterprises figure out what the best open-source CRM is, OpenExpo Europe has organised the online event: “CRM DAY 2020”. The Crust CRM Suite is one of the solutions you will see in action at the event. Additionally, Crust Technology will participate in the round-table at the end of the event.

OpenExpo Europe is the leading Enterprise IT Innovation, Digital Transformation and Open Source Community & Summit in Europe. They aim to spread, present, discover and evaluate open-source solutions and trends. The OpenExpo fair is currently the largest congress and professional fair on IT innovation in Europe.

Crust is excited to participate at OpenExpo’s upcoming event. Firstly, because the event’s topic perfectly aligns with what Crust offers. Secondly, we see it as a recognition of our work to be the leading open-source CRM. And thirdly, because we will be able to reach enterprises that didn’t check out open-source CRM solutions before.

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What is Case Management?

Wikipedia defines Case Management as “…the co-ordination of services on behalf of an individual person who may be considered a case in different settings such as health care, nursing, rehabilitation, social work, disability insurance, employment and law.

A great case management solution give your organisation the tools to evolve and include these different settings. This should irrespective of your current context and IT posture. Read more

Benefits of Prototyping When Following a Rapid App Development Methodology

Prototyping apps is a really useful activity for many reasons. For example, it can help your organisation:

  • Understand potential complexity in a proposed app
  • Get concept buy-in from key stakeholders or customers
  • Improve project co-ordination
  • Clarify user journeys and user interfaces
  • Highlight skill shortages
  • Deliver a total cost of development and ownership for a full working product
  • Keep costs of a digital transformation strategy to a minimum
  • Add certainty to decision-making

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Why Are Standards In Technology Important?

As the world simultaneously tackles health crises, social crises and economic crises, this might seem an impossible question to answer. I would argue that a major priority is to stay informed about the facts and different points of view with respect to the facts.

However, even this is hard to do when standards of reporting and journalism often seem non-existent. That word “standards” is really important. Without standards, everything becomes messy. We need to hold our governments to high standards just like we need to ensure the quality of our food and water reach hygiene standards.

In this regard, technology is no different. It too needs to be standards-centric. We also need to know that the right experts have inspected the quality of the source code. This means independent experts, not just those chosen and paid by the authors to assure the quality, security and reliability of the execution. So technology being open source helps a lot too. Read more

What Tools are Available for Rapid Application Development?

Rapid Application Development with Low-Code development platforms is becoming increasingly popular. If you search for the term “Low-code development platform” on Google Trends, you see that since 2015 the interest in low-code increased massively. So, what tools are available for you to start with Rapid Application Development?

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