What is the best open-source CRM for enterprises?

/0 Comments/in , , /by

There is a wide arrange of open-source CRMs on the market. Some are forks of old SugarCRM versions, while others are built on new technologies. So the question arises about what the best open-source CRM is.

Crust to participate in the OpenExpo event: “Discover the best open-source CRM for enterprises.”

To help enterprises figure out what the best open-source CRM is, OpenExpo Europe has organised the online event: “CRM DAY 2020”. The Crust CRM Suite is one of the solutions you will see in action at the event. Additionally, Crust Technology will participate in the round-table at the end of the event.

OpenExpo Europe is the leading Enterprise IT Innovation, Digital Transformation and Open Source Community & Summit in Europe. They aim to spread, present, discover and evaluate open-source solutions and trends. The OpenExpo fair is currently the largest congress and professional fair on IT innovation in Europe.

Crust is excited to participate at OpenExpo’s upcoming event. Firstly, because the event’s topic perfectly aligns with what Crust offers. Secondly, we see it as a recognition of our work to be the leading open-source CRM. And thirdly, because we will be able to reach enterprises that didn’t check out open-source CRM solutions before.

Read more

How to Introduce CRM in the Company

/0 Comments/in , /by

This question comes up from time to time in the life of a business. Any customer-focused business will have to consider it. Whether you already have a CRM Suite or not, the art and discipline of introducing or re-introducing such a solution are vital.

The Crust CRM Suite Makes Introducing CRM Easier, Faster and More Effective

Not only is Crust the leading open-source Salesforce alternative and free CRM, but it is also the go-to platform for open-source Low-Code development. Many businesses need to address the prospect of implementing a digital transformation strategy soon. The Crust platform keeps costs down while expanding your range and commercial agility. Read more

What Business Processes can be Automated?

/0 Comments/in , , /by

Theoretically, any business process can be automated. It’s a question of capturing the logic correctly and encoding it in an appropriate manner. This can be via visual builds, flow diagrams or scripting. Ultimately, it’s all about being results-oriented. Are you building a CRM suite or a service solution? Do you want to create custom business apps or do you solely have a customer-focused approach? Are you implementing an entire digital transformation strategy or is your requirement more niche? Read more

How much does Digital Transformation cost?

/0 Comments/in , /by

Digital transformation examples can be wide and varied. Naturally, digital transformation in banking is a different use case to digital transformation in healthcare. The choice of a digital transformation strategy also counts. For example, a project executed over a long period may be easier to change manage, but more expensive in direct financial terms. However, an all-in-one and shorter project might be less costly in dollars but may disrupt your business activities. Read more

What is the difference between ERP and CRM software?

/0 Comments/in /by

Customer Relationship Management and Enterprise Resource Planning are, naturally, related technologies. CRM is all about driving your business towards a customer-focused approach. ERP is much more about taking a financial and logistics oriented view over your organisation operates.

The two fields of CRM and ERP are not incompatible. The opposite is actually the case. More often than not they can complement one another. CRM is the largest software market in the world, so it really is an expert subject in its own right. The same goes for ERP, though it’s worth pointing out that many CRM and ERP specialist vendors dip their toes into one another’s core markets. Read more

What is the Full Meaning of CRM?

/0 Comments/in , /by

So “CRM” stands for Customer Relationship Management. However, the practice is that the term is vaguely defined, with many competing interpretations of what it should mean. Clearly, it’s about having a customer-focused approach, but what makes a great modern CRM, be that a free CRM or otherwise?

Read more

Which of the Following Statements is True of Customer Relationship Management (CRM) Systems?

/0 Comments/in , /by
  • CRM is Expensive
  • Open-source CRM is all just old forks of SugarCRM
  • Open-source CRM doesn’t scale
  • A great CRM allows your organisation to concentrate on a customer-focused approach
  • An Open-Source Low-Code Development Platform gives your CRM more flexibility
  • The best free CRM uses standardised technology
  • A real open-source Salesforce alternative exists

Read more

What is Sales Force Automation in CRM?

/1 Comment/in , , , /by

CRM is a broad domain. It touches every industry and there’s not such thing as a one-size-fits-all solution. Sure, you can get a CRM for free. But the big question is whether you can get it to do what you want.

Sales Force Automation specifically addresses the parts of the sales process your team needs to digitize in order to make the act of selling more efficient and more effective. Read more

Why Automate Your Business?

/0 Comments/in , , , /by

Automation promises great things, but knowing why you want to automate and not simply following the crowd is important.

 Corteza Corredor Automation Engine Benefits

The Corredor Automation Engine in Corteza open-source low-code platform increases productivity while driving down costs.

It helps to think of automation in the context of an entire digital transformation strategy. However, you may also have more specific requirements. For example, your use case might be limited to:

  • IoT apps
  • Sales in CRM or other customer management system apps
  • Smart Schooling and ERP in Education
  • Open-Source Chat
  • Loan Management Software
  • Free Knowledge Base Software
  • Business Integration
  • Open-Source Case Management or Cloud Case Management
  • Fulfillment Management
  • Smart Cities or Citizen Development
  • Record Management Software

Read more

What are the Most Important Sales Tracking Software Features?

/2 Comments/in , , /by

The Low-Code Development market set to grow exponentially in the coming years. It might be tempting to think that any platform will enable you to build great sales tracking software, or more commonly known as a CRM. However, the arrival of Amazon Honeycode on the market proves, once again, that this is not the case.

Crust CRM Suite shows what can be done with a complete Low-Code Development platform. A customer relationship management system is complex to develop. For instance, even professional-grade, free CRM’s require expertise. To deliver advanced CRM tools requires a complete understanding of concepts such as:

  • Leads in CRM
  • Opportunities in CRM
  • Quotes in CRM
  • Case Management in CRM
  • Reporting in CRM
  • What is a BPMS in the context of CRM
  • And much more!

Read more