What is a Health Portal?

Long gone are the days when a patient had to wait to seek an appointment from a specialist doctor or keep waiting for days to get reports or find a hard time in extracting the medical history. Through the health portals available in hospitals and other medical institutions, it now possible to get all of these done in just a few clicks and in much lesser time. A report from the American Hospital Association shows that over 92% of the patients are able to see their medical reports online. From managing patients and hospital staff to doctor’s appointments and medical tasks, the health portal is laying a crucial role today in the IT healthcare industry.

Gateway to Healthcare Technologies

A health portal is an platform that gives the patients and hospital staff anytime and anywhere access to healthcare information and details.

With secure login credentials, the patients can view the data of various sections such as doctor visits, lab reports, medications, etc. The portal acts as the bridge between the patients and the healthcare service providers. This reduced the gap in the way they used to interact earlier. It allows the patients to:

  • actively communicate with the doctors
  • track their medical recovery through reports
  • schedule appointments
  • make payments
  • etc.

It also gives a fantastic opportunity to healthcare providers to improve patient engagement, create a feeling of loyalty and streamline functioning.

What are the Benefits of Health Portal?

1. Better Patient-Healthcare Provider Relationship

Did you know that a recent Stat Poll found that 90% of the healthcare organizations offer portal access to their patients? The health portal acts as a vital medical CRM. For starters, the health portal is aimed at patients and healthcare institutions. It allows them to communicate and exchange information with each other. As a result, the doctors can inform the patients about medical problems. Additionaly, the patients can clarify their doubts. This builds a sense of loyalty which proves beneficial for healthcare providers as the patients feel more valued and comfortable.

2. Optimizing Hospital and Medical Operations

The portal can be used as a healthcare CRM that streamlines the workflow in hospitals and patient relationship management. With instant access to the portal, the patients can readily book an appointment. As a result, the medical team doesn’t have to waste extra time on scheduling them. It also improves clinical outcomes through patient education, excellent care co-ordination, and reduced medical errors.

3. Improved Efficiency in Medical Institutions

With improved interaction and communication practices among patients and physicians, the efficiency in the working increases. The portal saves time for both parties by letting the patients know the exact details of the doctor’s availability. This enables the doctor to manage all the daily appointments. So, the telemedicine feature plays a vital role in the remote diagnosis of the patients. Additionally, automated reminders come in handy for the receptionist, nurses, and other staff members too. With software for healthcare, medical errors are also mitigated.

Every single step in the healthcare industry is of tremendous importance. So that’s why, while building a health portal, you need someone best in the field. Crust with its wide range of applications and automation tools can create the best health portal for you. So, why keep wondering when you can take care of your healthcare institution with Crust! Try out the demo!

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