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What knowledge is required to build apps with low-code?

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Low-code development is a visual feature-based approach to application development. It can help your business create highly effective applications using a multitude of different graphic tools and pre-built templates. The low-code development process is much more efficient than traditional application development, which requires writing repetitive, time-consuming lines of code.

The rise of low-code application development solutions has enabled software developers with little to no traditional coding experience or knowledge to create complex applications. And they can do this in minutes, which would have previously required many hours. Studies have shown that low-code solutions can reduce the traditional application development process by up to 90%. Read more

What Is a Business Process?

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A business process is a set of comprehensive tasks and steps performed by company stakeholders to achieve an existing organisational goal or objective. Your business productivity is defined by your company’s ability to manage its business processes and delegate existing resources towards them. This process is known as business process management.

Managers are slowly realising the utility of business process management. The global business process management industry is expected to be worth between $13 billion and $14 billion by 2021. Business process management can help your business automate and optimise business activities to achieve targets and milestones much faster. Read more

How can government agencies prepare for the future?

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With considerable modern advancements in organisational communication strategies and information technology infrastructure, government agencies have been tasked with effectively preparing for disaster and serving constituents while having limited access to physical and financial resources.

The changing definition of what ‘work’ is has forced government agencies to reevaluate their planning and operational strategies, as well as evolve their overall preparation for the future. There are different strategies that government agencies can take advantage of. Like this, they can ensure that they are prepared for future operational trends and technological advances. Read more

How Can Case Management Software Help Reduce Costs?

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Cost-efficiency is a responsibility every manager struggles with. Delivering an outstanding service with limited resources is a challenge. Managers hence try to save as much and as often as they can. Thankfully, case management solutions don’t just aid in conflict resolution and employee retention but also help cut various expenses.

Case management has become an extremely vital aspect of managing a business today. It is a collaborative process that assists firms in planning, implementing, and coordinating of their options and resources.

Case management software consists of a variety of digital tools that can help your organisation effectively handle case management tasks. The global case management software market is expected to grow to $7587.54 million by 2025, with a compound annual growth rate (CAGR) of 12.2%. Read more

What is the difference between a normal sensor and a smart sensor?

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It is the 21st century, and innovation has taken a brand new course in the form of new surveillance and ‘Internet of Things’ technology. In all its functions, the IoT infrastructure uses an extensive array of sensors to collect and transmit data over the internet to cloud-based central computers.

This growing dependence of IoT on sensors has brought sensor demand to a new level. According to Statista, in 2019, the smart sensors’ global market was projected to reach 21.5 billion USD. While many sectors use base sensors for their operations, more refined processes require smart sensors.

The difference between a normal sensor and a smart sensor is that a smart sensor is embedded with a Digital Motion Processor or DMP. A smart sensor can accept input from external sources and use pre-built functions to detect a specific combination of inputs. A regular sensor does not include a DMP. It accepts external inputs and does not perform any functions itself. The manufacturer then does processing and calculations. Read more

What Are The Six Core Tasks Of Case Management?

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Conflicts and concerns are part and parcel of every company. But how an organization handles cases of conflict determines its worth. To efficiently manage cases in the office, managers often take the help of case management solutions.

Case management is an integral and vital aspect of managing a business today. It helps managers deal with various complex tasks such as tracking employee concerns, handling customer complaints and screening candidates.

Case management not only increases employee productivity but improves the customers’ service experience, in turn setting your brand apart from others. As a study by Walker claims, customer experience overtakes product and price as the key brand differentiator at the end of 2020. Read more

How Automation Can Enhance Marketing

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The world today is brimming with billions of businesses. Naturally, this means that there is an immense similarity in the services provided and the products introduced. And what separates a good product from a great product is smart and efficient marketing.

But while marketing strategies require talented individuals’ genius, the deployment of those strategies requires a smart mechanism. To make your content reach the right consumers, you need a well-oiled machine that dispenses it to the right people. That is where marketing automation comes in.

Automation can benefit marketing in numerous ways. From increasing productivity to enabling higher customer acquisition rates, automation helps increase all marketing campaigns’ overall output. Studies have shown that implementing marketing automation can result in a 14.5% increase in a company’s overall sales productivity. When used correctly, marketing automation can help your business be more responsive to customers and prospects without actually having to use manual, time-consuming communication techniques.
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What Makes a Good Case Manager?

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Case management is a collaborative process of planning, implementation, coordination and evaluation of options and services. Case management solutions traditionally assisted law firms, banks and healthcare providers. But today, case management has become an integral part of all major businesses that deal directly with end-consumers and intermediaries.

A case manager navigates each step of a process with respect to an individual client’s specific needs and requirements. They are responsible for negotiating legal and ethical agreements with organisations on a client’s behalf and maintaining their privacy and confidentiality. In the ever-dynamic business world where settlement is achieved through struggle, the need for case managers is ever-growing. In the US, the number of certified case managers has increased by over 50%.

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Benefits of Email Marketing Automation

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Gone are the days of flashy television commercials and campaign jingles. The 21st century is the era of marketing techniques that benefit consumers: informative blogs, discount deals, and free trials. But to make customers aware of these potential benefits, marketers need unobtrusive channels that can help deliver the company’s messages directly to the customers. This is where email marketing comes in.

Email Marketing is considered to be one of the most highly effective digital marketing strategies for connecting and communicating with current and prospective customers. And with the help of efficient automation tools, you can deploy email marketing strategies for your products without having to toil for hours.

Email marketing automation is the process of automatically sending personalised promotional emails to customers and prospects as per a specified set of guidelines and schedule. Studies have shown that automated marketing emails generate 320% more revenue than non-automated marketing emails. It can help your business build successful customer engagement and turn prospective consumers into loyal clients. Read more

How Important is a CRM Today?

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Imagine you run a successful business- your product is excellent, your supply chain is perfectly functional, and you have secured the most viable accounts in the industry. Now, you might think that merely having an establishment like that is enough to survive in the corporate sector, but that is not true.

Customer retention is more important and profitable than customer acquisition in the long run. Acquiring new business costs as much as five times more than investing in returning accounts. In a nutshell, you have to build a system that ensures recurring business from existing customers to be able to sustain.

A Customer Relationship Management solution or a CRM helps you retain your existing customers while also pursuing and acquiring new leads. CRM platforms are responsible for fostering strong service support for the customers that forges the clients’ loyalty towards your brand. This affects the business’ growth in terms of revenue and size and eventually elevates the company’s status in its industry.

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