Government organizations face growing pressure from citizens to deliver more efficient public services. Here’s how low code can empower eGovernment initiatives.
If there’s a silver lining to the coronavirus pandemic, it’s how it led to the acceleration of digital transformation, particularly in sectors that have traditionally lagged behind when it comes to innovation. The government sector is one of those sectors, with bloated bureaucracies facing growing criticism from both the media and the general public.
Although governments might not manufacture goods or sell services, their job is to secure and protect the rights of their citizens. To that end, citizens and businesses alike rely on essential government services ranging from renewing public documents to filing tax returns to voting in elections. How governments deliver those services is falling under increasing scrutiny.
Governments face an urgent and growing demand from their constituents to provide innovative digital services that are more accessible and efficient to the general public. Enter the new era of eGovernment, in which the application of digital communications and online platforms leads to increased efficiency, transparency, and citizen participation.
However, despite the rapid advancement of eGovernment initiatives in recent years, there’s still plenty of room for improvement at regional, state, and national levels. Most governments worldwide are still struggling to modernize and replace legacy applications to integrate next-generation digital ecosystems.
The combination of low-code software development and open-source licensing is the perfect solution to the challenge. While low code is ideally tailored to governance across agencies and digital environments and public sector collaboration, open source ensures digital sovereignty in a world where the vast majority of the world’s proprietary technology is owned and operated by US-headquartered tech giants.