How to use intelligent automation to improve your business processes

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Automation today has seeped into almost all the relevant aspects of the business world. From robots to automated deliveries, every organization is trying to read the benefits of automation in some way. The number of automated jobs increases by 14% every year. A survey conducted in 2017 proved that 86% of the employees believed that automation services will help them do their jobs more efficiently.

Intelligent automation is the method of automating your key business processes to increase the overall efficiency of a workplace. It is also known as cognitive automation and combines three tools- robotic process automation (RPA), business processes management (BPM), and artificial intelligence (AI).

Intelligent automation is a much sought-after technology as it delivers concrete benefits to companies. It not only simplifies processes for the human component of the workforce but can also eliminate operational inefficiencies.

Intelligent process automation is extremely relevant to business as it has diverse applications. Intelligent automation can be used by financial institutions, government bodies, manufacturing units, hospitals, schools, universities, and the list goes on. It adds improved support for collaboration in analytics, decision-management, social media integration, etc.

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How to Use Low-code Development to Advance Business Process Management

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How low-code development platforms advance business process management and eliminate the costs associated with custom coding.

Adaptability and continuous improvement are two of the defining characteristics of any modern business. More than ever, success is determined by the ability to scale and adapt a business’s workflow potential in line with constantly changing demands. Business process management, or BPM, is a proven discipline intended to tackle these challenges.

BPM is the technical evolution of concepts that long predate it, such as task management, the division of labor, and production. Over the past decade, organizations have started using BPM to analyze processes, measure performance, and discover opportunities for improvement – all with the goal of improving efficiency.

Today, intelligence and automation are integral to BPM, hence the rise of the term intelligent business process management, or iBPM. Intelligence and automation come in various forms, such as the digitization of business rules and intelligent process mining. Repeatable tasks are automated, with little or no human intervention required.

The main value proposition of iBPM is the intelligent collaboration and orchestration of people, connected devices, and applications in pursuit of business goals. However, to make informed decisions and better serve customers, businesses need the right tools for accessing mission-critical information in the right context.

In many organizations, that information is scattered across a disparate array of off-the-shelf and custom-built applications. Applying iBPM to such a fragmented environment ranges from difficult to outright impossible. As a result, workers are less efficient, and customer experience suffers.

Low-code development platforms (LCDPs) offer a better solution by bridging the gap between the inherent limitations of off-the-shelf software and the high costs of developing custom apps from scratch. LCDPs enable the rapid delivery of custom business applications and empower those on the operations side to become citizen developers.

In this article, we will explore how low-code is a valuable asset to BPM.

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What Is a Business Process?

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A business process is a set of comprehensive tasks and steps performed by company stakeholders to achieve an existing organisational goal or objective. Your business productivity is defined by your company’s ability to manage its business processes and delegate existing resources towards them. This process is known as business process management.

Managers are slowly realising the utility of business process management. The global business process management industry is expected to be worth between $13 billion and $14 billion by 2021. Business process management can help your business automate and optimise business activities to achieve targets and milestones much faster. Read more

What does BPMN mean?

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Business process management is a vital component of all business operation procedures. It’s crucial to companies for automation, modulation, and optimization of workflows and business activities. According to Forbes magazine, companies lose around 20% to 30% of their revenue due to ineffective processes. A standardised modelling solution is hence needed to save businesses from crashing. This is where BPMN comes in.

Business Process Model and Notation (BPMN) is a standardised flow chart representation method that visually depicts the sequence of a planned process. It is a powerful tool that aids business process management and makes interdisciplinary coordination easier. It communicates everything from messaging-flow between participants to varied tasks for the members involved. BPMN is the base for business process diagrams (BPD). Read more