What is the Best CRM for a Mental Health Clinic?

Mental health has always been a universal need for people. However, in today’s fast-paced and competitive world, mental health has become a priority for many people. The stigma around seeking mental health help has dissipated significantly, and everyone from high-ranking business officials to school students are investing in their emotional well-being.

In 2020, the mental health market was valued at 383.31 billion US dollars. By 2030, it is estimated to reach 537.97 billion USD with a CAGR of 3.5%. The growing industry is naturally leading to a boom in demand, making it harder for clinics to manage and service the customers.

Therefore, it is advisable for mental health clinics to invest in high-performing, modifiable, and versatile CRM software that can help you foster an efficient workplace and help serve the patients better. Planet Crust’s CRM software is one such system that comes with a variety of management features.

Must-Have Tools for Mental Health Clinics

Communication Tools

The primary function of a mental health clinic is providing consultation and advice to patients by connecting them with therapists, psychiatrists, and other mental health service officials. A mental health clinic should be able to set up a safe and protected environment for the patient to enable consultation. This also includes virtual consultation so that the customer can avail services from the safety of their home.


Like any other medical clinic, mental health clinics also need software that can help them schedule appointments to minimize the waiting time of patients and doctors. This scheduling tool should take into account the immediate referral systems and emergency admittance of patients when needed.

Planet Crust’s CRM is a low-code solution that has customizable pre-built modules that you can customize to build an interactive schedule or calendar. This can help you not only automatically schedule appointments with patients but can also help connect the administrative staff in a way that everyone gets informed of cancellations, developments, emergencies, etc.

Feedback System

Every clinic needs an online feedback system that can ensure that the administration receives honest feedback from the patients. This is the only way to ascertain that the kind of service that is being provided by the clinic staff and doctors is up to the mark.

Database Storage

Storing patient history and medicine records is important as doctors need to refer to these records to be able to give sound medical advice. Planet Crust’s CRM has an expansive database storage system that can help you safely record and retrieve patient history whenever it is needed.

Email Automation

Email automation can help you send several intelligently scheduled emails to your patients. Many clinics believe that sharing resources through email with their patients can encourage them to prioritize their emotional wellness more. Sharing valuable information about mental health with the patients can also help your clinic get more visibility and also increase your website’s index rankings in the long run by increasing traffic.

Planet Crust CRM – Perfect Tool For Your Mental Health Clinic

Planet Crust’s low-code CRM is an open-source platform that can serve as the perfect management tool for your mental health clinic. It has an end-to-end automation engine that can help you automate all your major business processes. Crust CRM has several modules that can be modified to form a feedback platform and marketing software. Try a demo of the versatile CRM to test its benefits in your organization.

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