Posts

What Is a Customer Service Solution?

/0 Comments/in , /by

Maximising sales and revenue is one of the most important goals of any organisation. Studies have shown that one of the best ways to do that is to increase customer satisfaction along with product quality. According to Hubspot, 93% of customers are likely to make repeat purchases with a company that provides excellent customer service.

However, keeping track of customer data manually can be tedious and time-consuming. Therefore, many businesses are leveraging the power of customer service solutions to automatically track customer data.

A customer service solution is defined as digital software that allows businesses to gain a deeper and more meaningful understanding of their client’s needs, preferences, and expectations. Customer service solutions can streamline and automate various business processes related to customer communication and customer service.

Read more

What Is Asset Management?

/0 Comments/in /by

Asset Management refers to the systematic approach to developing, operating and maintaining a particular set of assets or a client investment portfolio on behalf of an individual, organisation or entity.

Asset management considers a variety of different specific variables, including the asset holder’s expected financial return and asset acquisition preferences. This can help asset holders meet their long term financial goals and objectives much faster.

However, manually tracking assets can prove to be tedious and inaccurate. Therefore, asset management software can help methodically collect, track and present asset data and information. The fixed asset management software market is expected to grow to approximately $5.2 billion by 2024.

Read more