One of the most crucial aspects of the healthcare provision process is improving patient satisfaction. Improving patient satisfaction has many benefits that healthcare institutions and organizations should take advantage of, such as increased patient retention rates, efficient healthcare provision processes, better clinical health outcomes, and much more.
Recent studies have shown that the loss of a patient due to dissatisfaction can cost a healthcare firm or organization up to $200,000 in lost revenue. Therefore, healthcare firms need to find innovative and productive methods to improve patient satisfaction. Read more