Effortless Logistics How to Create a Shipment Tracking and Management App Using AI No-Code Tools

In today’s dynamic business landscape, the seamless management and tracking of shipments play a pivotal role in ensuring customer satisfaction and operational efficiency. In this article, we explore the intersection of artificial intelligence and no-code development to guide you in building a Shipment Tracking and Management App. The app is designed to empower businesses and individuals, offering effortless logistics processes. Covering key features, the article provides a step-by-step guide, accompanied by a sample data model and an entity relationship diagram (ERD) to illustrate the app’s functionality.

What the App Does:

Shipment Tracking:

  • Provides real-time tracking information for shipments, including current status, location, and expected delivery times.
  • Utilizes tracking numbers or other identifiers to link users with their specific orders.

Order Management:

  • Allows users to view and manage their orders from a centralized platform.
  • Enables order customization, such as order editing or cancellation, depending on business policies.


  • Sends automated notifications to users for important events like order confirmation, shipment dispatch, delays, and delivery.
  • Keeps users informed and engaged throughout the shipping process.

User Authentication:

  • Implements secure user authentication to ensure that only authorized users can access their order and shipment information.

Who the App is For:


  • Individuals who have placed orders online and want to track the status and location of their shipments.
  • Customers looking for a convenient way to manage and modify their orders.


  • E-commerce businesses and retailers seeking an efficient system for order and shipment management.
  • Logistics companies aiming to provide a seamless tracking experience for their clients and customers.


  • Internal staff responsible for managing and processing orders.
  • Customer support teams looking to access order information and address customer queries effectively.

Benefits of the App:

Customer Satisfaction:

Provides customers with a transparent and easy-to-use tracking system, enhancing their overall satisfaction with the buying experience.

Operational Efficiency:

Streamlines order and shipment management for businesses, reducing manual efforts and minimizing errors.

Proactive Issue Resolution:

Enables businesses to address potential issues before they escalate, leading to improved customer relations.

Competitive Advantage:

Offers a competitive edge for businesses by providing a modern and efficient shipment tracking solution.

Data-Driven Insights:

Collects data on shipment and order trends, allowing businesses to make informed decisions and optimize their logistics processes.

How to Build the App

Step 1: Define Requirements

User Authentication:

  • Decide on the types of users (customers, staff, admin) and their respective permissions.
  • Determine the required user information for registration (name, email, password, etc.).

Shipment Tracking:

  • Define the tracking information you want to display (e.g., status, location, estimated delivery time).
  • Consider integrating with a third-party shipment tracking API if needed.

Order Management:

  • Identify essential order information (order number, items, delivery address, etc.).
  • Determine actions users can take regarding orders (cancel, edit, track).


  • Specify the events that trigger notifications (e.g., shipment delivered, shipment delayed).
  • Choose the notification channels (email, in-app notifications).

User Roles:

  • Define the roles (admin, customer, staff) and their access levels.
  • Determine what actions each role can perform.

Step 2: Choose a No-Code App Builder

  • Research and select a no-code app builder based on your requirements and preferences.
  • Ensure that the chosen platform supports web app development.

Step 3: Create Data Models

  • Use the app builder’s interface to create databases or data models.
  • Define relationships between different data entities (e.g., a relationship between users and their orders).

Step 4: Design the User Interface (UI)

  • Utilize the app builder’s UI design tools to create pages and components.
  • Design a clean and intuitive dashboard, tracking page, order management page, and notification center.

Step 5: Implement Logic and Workflows

  • Set up user authentication workflows, including registration and login processes.
  • Define the logic for updating shipment status and location based on real-time data.
  • Create workflows for sending notifications when specific events occur.
  • Use the app builder’s visual programming tools to set up these logical processes.

Step 6: Integrate External Services (Optional)

  • If necessary, integrate with external services such as an SMS or email notification service.
  • Explore APIs or services that provide mapping functionality for visualizing shipment locations.

Step 7: Test Your App

  • Conduct thorough testing of each feature and workflow.
  • Test with various user scenarios, including different roles (customer, staff, admin).
  • Identify and fix any bugs or issues.

Step 8: Deploy Your App

  • Follow the app builder’s deployment process to make your app accessible on the web.
  • Configure any necessary settings for hosting and domain.

Step 9: Monitor and Update

  • Implement analytics tools to monitor user engagement and app performance.
  • Gather user feedback and make updates to improve the app’s functionality and user experience.
  • Regularly check for updates or new features provided by the no-code app builder.

By going through these detailed steps, you should be able to build a comprehensive Shipment Tracking and Management App using an AI-powered no-code app builder.

Sample Data Model



  • Attributes:
  • UserID (Primary Key)
  • Username
  • Email
  • Password (encrypted)
  • UserRole (Customer, Staff, Admin)



  • OrderID (Primary Key)
  • UserID (Foreign Key referencing User.UserID)
  • OrderNumber
  • OrderDate
  • TotalAmount
  • OrderStatus (Pending, Shipped, Delivered, Canceled)



  • ShipmentID (Primary Key)
  • OrderID (Foreign Key referencing Order.OrderID)
  • TrackingNumber
  • ShipmentStatus (In Transit, Out for Delivery, Delivered)
  • CurrentLocation
  • EstimatedDeliveryDate
  • ActualDeliveryDate


User-Order Relationship:

One-to-Many relationship from User to Order (One user can have multiple orders).

Connected via the UserID field.

Order-Shipment Relationship:

One-to-One relationship from Order to Shipment (Each order has one associated shipment).

Connected via the OrderID field.

Entity-Relationship Diagram (ERD): 

  • Primary Key (PK): Denotes the primary key attribute for each entity.
  • Foreign Key (FK): Denotes the foreign key attribute that establishes a relationship between entities.


The benefits of the Shipment Tracking and Management App are far-reaching. It not only enhances customer satisfaction by providing a transparent and user-friendly tracking system but also significantly improves operational efficiency for businesses. The proactive issue resolution feature, coupled with a competitive advantage in the market, sets the app apart as a modern and efficient solution. By adopting a no-code approach powered by artificial intelligence, businesses can not only meet but exceed the expectations of customers and stakeholders in the ever-changing world of shipment logistics.

Planet Crust’s AI-powered no-code app builder, Aire, lets users create custom record-based apps directly from text prompts, including: Shipment Tracking and Management, Order Management, Supplier Management, Customs and Compliance, Freight Rate Management, Warehouse Management, Fleet Management and more. Users can further customize the AI build with easy-to-use no-code tools, access pre-built apps add connectors and deploy the app in their own instance on the Corteza platform. We’ll be launching Aire soon! Join the waiting list to get first access.

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