Every organization has many different organizational functions. Hence it is difficult for companies to have a linear hierarchy. It is common knowledge that the best way to manage a company is to adopt a segmented approach to leadership. This is why, in most companies, management is divided into four parts.
The four types of managers are top managers, middle managers, first-line managers, and team leaders. Let us look at the responsibilities and functions of each type of manager.
Top managers form the upper-most layer of the office hierarchy. They are the people who handle the executive functions of the company and are expected to make the most important decisions. A few titles given to these managers are chief executive officer, chief finance officer, chief marketing officer, director, etc.
These executives are responsible for ensuring the long-term success of their organization. If anything bad happens, they are the ones who are answerable to the stakeholders. They are also the ones who receive the most credit when the company is successful. Along with business decisions, top managers are also responsible for partnerships, expansion, and the overall image of the company.
Middle managers are second-in-command to the top managers. They are hired by and report to the top managers. These leaders are involved in both big-picture company decisions as well as day-to-day office decisions. The titles associated with this layer of management are director, department head, branch manager, etc.
The most salient function of middle-level managers is to connect the first-line managers to the executive leaders of the company. They are also the ones who direct and guide the first-line managers. They are the ones who analyze the long-term goals of the company and break them up into short-term milestones that their teams can achieve easily.
First Line Managers
First-line managers are the leaders that directly work with project teams and team leaders. Their job is to make sure that day-to-day company objectives are being met. They are also, to a certain extent, directly responsible for the results of various projects.
Hence, these managers are instrumental to the efficiency of the company as a whole. Some titles associated with the management level are management associate, project manager, assistant manager, shift manager, etc.
The decision-making power of first-line managers is limited but not inconsequential. From hiring decisions to customer services, first-line managers curate and handle the majority of the internal workflow. They also serve as a link between the mid-level managers and the company employees.
Team leaders are the people who handle specific projects in a company. Their skills are specialized towards a particular function or task of the company. They are responsible for everything, including logistics, timelines, employee onboarding, training, etc. Their main job is to ensure that a project is completed in the assigned timeline in the best way possible.
Crust CRM – Every Manager’s Best Friend
Crust CRM is a 100% open-source management platform that has every tool any manager can need. While its automation engine can help you execute various officehttps://www.planetcrust.com/demo/ processes, its low-code base can help you modify it into any type of software you need.
No matter where you are placed in the company hierarchy, adopting Crust’s low-code CRM solution can help you deliver the best results while maintaining efficiency and stability in your team. Try a demo of the free open-source CRM software to experience its magic first-hand.