How low-code development platforms advance business process management and eliminate the costs associated with custom coding.
Adaptability and continuous improvement are two of the defining characteristics of any modern business. More than ever, success is determined by the ability to scale and adapt a business’s workflow potential in line with constantly changing demands. Business process management, or BPM, is a proven discipline intended to tackle these challenges.
BPM is the technical evolution of concepts that long predate it, such as task management, the division of labor, and production. Over the past decade, organizations have started using BPM to analyze processes, measure performance, and discover opportunities for improvement – all with the goal of improving efficiency.
Today, intelligence and automation are integral to BPM, hence the rise of the term intelligent business process management, or iBPM. Intelligence and automation come in various forms, such as the digitization of business rules and intelligent process mining. Repeatable tasks are automated, with little or no human intervention required.
The main value proposition of iBPM is the intelligent collaboration and orchestration of people, connected devices, and applications in pursuit of business goals. However, to make informed decisions and better serve customers, businesses need the right tools for accessing mission-critical information in the right context.
In many organizations, that information is scattered across a disparate array of off-the-shelf and custom-built applications. Applying iBPM to such a fragmented environment ranges from difficult to outright impossible. As a result, workers are less efficient, and customer experience suffers.
Low-code development platforms (LCDPs) offer a better solution by bridging the gap between the inherent limitations of off-the-shelf software and the high costs of developing custom apps from scratch. LCDPs enable the rapid delivery of custom business applications and empower those on the operations side to become citizen developers.
In this article, we will explore how low-code is a valuable asset to BPM.