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What is the definition of a Smart City?

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Over the past few years, smart cities have dominated conversations revolving around revolutionizing economic growth, local geographical development accessibility. But even with global spendings on smart cities exceeding massive figures like 608 billion USD, the exact meaning of smart cities is still unknown to many.

A smart city is a regional area that uses electronic and technology-based infrastructure such as information and communication technology (ICT) to collect real-time data and insights, provide certain important services, and solve city problems.

Smart cities are also used to improve the city’s day to day operations, such as public transportation, power and water supply, and sanitation systems. Using this data, the local government can then make informed decisions on creating effective solutions to rectify these prevailing city problems. Read more

What is the Difference Between the Low-Code and No-Code Platforms?

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The main difference between Low-Code and No-Code Platforms is that in Low-Code platforms you can use code in certain areas, giving you more flexibility and power. So, let’s dive into each platform with some more details.

Technology lies at the crux of the 21st-century world. No sector can survive without the means of digitization. Technology plays a key role in global businesses that are moving towards digital transformation. It is a crucial task for companies to make perfect choices about their technology stack for business. One of the vital aspects of this digital transformation is application development. That’s where low-code and no-code application development platforms play an important role. Read more

Why do you need a case management solution?

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Gone are the days when case management solutions only served lawyers, doctors and bankers. Today, case management impacts all technology-based offices. Considered to be an indispensable branch of customer service, case management systems combine human tasks with electronic workflow. From incoming applications to grievance redressal, you need a case management solution for your business if you think customer satisfaction is a priority.

A case management software gives your company a unified location to save, track and retrieve all customer data. The database contains everything from billing information to case notes. With instant remedies and case dissolution becoming the hallmark of customer satisfaction, case management solutions give you an instant insight into individual client problems. The software enables agents to readily access product information and client queries, which in turn increases their productivity. Read more

Meaning of CRM

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In today’s competitive market, it is vital to provide your customers with an excellent and unparalleled user experience. Maintaining good customer relationships requires both man and technological power as recording, managing and utilising customer information effectively can be cumbersome if done manually. This is where CRM software come into play. The digital age calls for automation of office-processes and tracking and CRM software providers enable that in the customer-service sector.

CRM (Customer Relationship Management) is a type of software that allows for client data to be recorded and displayed methodically. It allows this valuable and critical information to be available across your organization. CRM software, a popular management tool is said to have an average ROI of $8.71 for every dollar invested. Read more

6 Low-Code Features That Make Creating Apps Fun

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In today’s digital age, company-based software and apps are becoming an indispensable part of the business. And while the impact of having singular applications for business is growing, its cost is getting significantly reduced. Today, you don’t need employees with extensive programming language knowledge or months of training to create the software from scratch. That is the power of low-code.

A massively popular app-creation tool, low-code platforms are replacing traditional coding methods at a fast pace. Gartner predicts that more than 65% of app development will be done through low-code in 2024. Crust’s open-source low-code platform offers a smooth graphical interface. Users can create customized, task-oriented software easily with the help of low-code and faster than was ever possible with traditional coding. Read more

What is Sales Methodology?

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Undoubtedly, sales is the fuel that keeps a business going, no matter how small or big it is. Every organization strives for a positive sales graph. The fact that businesses are spending over one trillion dollars annually on their sales forces, including sales support software, underlines its importance.

Therefore, it is a no-brainer that there is a need for impeccable sales plans to successfully stride ahead in this technology-driven corporate world. A digital solution like Crust’s open-source Salesforce Alternative can be a catalyst in attaining your business goals efficiently. It makes your sales methodology digitally sound and streamlines the sales process in an optimized manner.

But for that, you need to be clear about the basics of sales methodology and how it can help your organization. Ready to delve into it? Let’s go! Read more

What are outbound sales?

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Contrary to popular belief, outbound sales have still not turned obsolete. 75% of executives say that they are willing to make an appointment or attend an event based on a cold call or email alone. Not every prospective customer realizes the need for a product until they find out that it exists.

Outbound sales are meant to create and meet demands. With an efficient database of prospects and smart automated workflows targeted to future customers, an open-source CRM solution can help you generate more outbound leads and eventually convert them into sales opportunities. A process in which a seller initiates customer engagement from its end, outbound sales are most popularly carried out via cold calls, meets, and email marketing. Read more

What are inbound sales?

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For a business to survive successfully, sales are an indispensable part of the growth process. The sole motive of any business is selling its products and services. Every single operation preceding that including research, finance,and marketing is just an effort towards higher lead conversions. Sales are majorly of two types namely inbound and outbound. And while most marketers stay divided on which one is better, both types of sales have unique benefits of their own.

Inbound sales are deals that take place when an interested consumer approaches your business with an inquiry about your product or service. In a world where 57% of the selling process is covered before a customer ever interacts with a company, inbound selling techniques are a magic potion for salespeople. Read more

How Can You Use Low-Code for Fleet Management?

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Handling any business is challenging, but fleet management certainly leads them all. Be it driver shortages or environmental concerns, international regulations, or instability in the industry, fleet managers have to face it all. On top of all these, comes the concept of digitization and route optimization. While digital transformation in the fleet management business is meant to exterminate the challenges, embracing digital sovereignty sounds quite daunting at first.

But now, we have a solution for all fleet managers and business owners. Rapid application development does not demand you to be technical. In turn, it takes care of your business requirements and fulfills its purpose at best. Low-code application development is one such framework that effectively helps fleet management businesses to handle their operations smoothly, without worrying about huge expenditures.

Are you surprised? Let us have a look at the low-code development platform and its offerings to fleet management. Read more

How and why a low-code CRM will help you close more deals

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A customer relationship management solution isn’t just a service tool; it is also a sales instrument. Managers across the globe have realised that an open-source low-code CRM is a useful ally to their sales teams. It not only improves customer-provider relationships but also enhances the company’s lifetime value. A study published by Tech News World revealed that 54% of all businesses are expected to improve their sales with CRM.

CRM software assists company employees to keep track of clients’ contact details, business interactions and other activities. The Corteza open-source low-code platform, developed and maintained by Planet Crust, is a powerful Salesforce alternative, that helps operatives interact with leads and team members more efficiently now than ever before. The low-code base allows fast communication by enabling customization and flexibility. Read more