No need to build your own Project Tracking and Issue Management solution. Use Corteza to customize, build on top of, next to or replace any part of our pre-built template.
Corteza comes with a fully customizable Case Management template that you can adapt to your own specific needs using Corteza’s low-code features.
Know exactly how much time and money it costs you to support a product and compare this to other products to help you decide what actions you need to take.
See which customer accounts are costing you the most to support and for which products so you can decide on the best way to reduce their support costs to you.
Some contacts eat up more resources than the rest. Watch for outliers that clog up your processes and drain your budget, then decide how best to respond.
Monitor which departments have higher time per issue ratios than others and resulting costs and take the necessary action to improve their performance.
The Corteza Project and Issue Management template comes with a host of customizable CRM features to help you streamline your sales processes.
Use the default dashboard or create your own to get an overview of the most important metrics.
Build and view reports, graphs and charts to help you stay on top of what’s going on.
See your entire case history in one place.
See a contact’s history in one place, including their cost to you.
Create, view and manage your entitlements.
See detailed product info and manage cases and costs linked to them.
Get an overview of your departments, including time per case ratios.
Automate your case management processes to ensure deliver faster, more effecient service.
Review all the features that come pre-built with Case Management template. Customize or add onto these as you need.
| Managing Cases
Case Management Contact Management Entitlement Management Product Management Department Management Entitlement Templates Email Templates Knowledge-base Task Management Activity Feed | Real-Time Reporting
Customizable Reports and Dashboards Advanced Reporting Collaboration Comments Files Customizing and Automating Low-Code Platform Workflow Builder Workflow and Approval Automation Customizable Profiles and Page Layouts | Roles and Permissions
Developer Sandbox Data Storage Object Storage Unlimited Custom Applications Connecting to Outside Apps Web Services API Email Integration with Outlook Google Apps Integration |
Contact one of our sales consultants.
